Fydback logoFydback

Voice AI Agents for Intelligent and Adaptive Conversations

Automate customer retention, customer service and continuous feedback collection with intelligent, actionable, adaptive voice conversations. Deploy in minutes and scale across phone, web, and messaging.

Live Voice Session
πŸ€–
AI Agent
πŸ‘€
Customer
Voice Conversation Flow● Live Audio
Listening...
AI Agent Voice
Customer Voice
Natural Flow
Human-like turns
Intent Analysis
Real-time parsing
Adaptive
Dynamic responses
Real-World Applications

Tailored for Your Use Case

Deploy AI voice agents that drive real business outcomes

πŸ”„
Customer Retention & Win-Back

Prevent churn by having intelligent conversations at critical moments

Examples:

  • β€’Telecom cancellation counter-offers
  • β€’Gym membership cancellation save calls
  • β€’Subscription service pause/cancel interventions
  • β€’Credit card cancellation retention offers
  • β€’SaaS downgrade/churn prevention conversations
πŸ”§
Service Business Automation

Let AI handle routine inquiries so you focus on the work

Examples:

  • β€’Mobile mechanic service info & booking
  • β€’Real estate property inquiries & inspection scheduling
  • β€’Plumbing emergency triage and scheduling
  • β€’HVAC service appointment booking
  • β€’Electrician availability and quote requests
πŸ“…
Proactive Renewal & Upsell Outreach

Don't wait for renewals to lapse - engage customers proactively

Examples:

  • β€’Health insurance renewal + experience check
  • β€’Car insurance policy renewal reminders
  • β€’Annual service contract renewals (HVAC, pest control)
  • β€’Subscription upgrade opportunities based on usage
  • β€’Warranty expiration and renewal offers
βœ…
Appointment Confirmation & No-Show Reduction

Reduce no-shows and last-minute cancellations automatically

Examples:

  • β€’Medical/dental appointment confirmations
  • β€’Restaurant reservation confirmations
  • β€’Salon/spa appointment reminders
  • β€’Home service appointment verification
  • β€’Event RSVP confirmation and details
πŸ’¬
Post-Transaction Follow-Up

Capture feedback and resolve issues while the experience is fresh

Examples:

  • β€’E-commerce delivery confirmation and satisfaction
  • β€’Restaurant dining experience feedback
  • β€’Service completion satisfaction (trades, repairs)
  • β€’Product onboarding assistance after purchase
  • β€’Support ticket resolution verification
🎯
Lead Qualification & Discovery

Identify high-intent prospects through natural conversation

Examples:

  • β€’Initial B2B lead qualification and needs assessment
  • β€’Real estate buyer/seller intent verification
  • β€’Insurance needs discovery and policy fit
  • β€’Event registration interest and qualification
  • β€’Product demo request follow-ups and scheduling

Ready to Experience Voice AI in Action?

Try our interactive demo and see how natural conversations can transform your business operations

Don't see your use case? Our team can help with your specific needs.

Try Our Voice AI Demo

Experience real-time voice conversations with our demo AI agent.

Live Demo

Experience real-time voice conversations powered by advanced AI!

Ready to start

Ready to Experience Voice AI?

Customize your demo experience below, then click the microphone button to start a conversation with our AI agent.

✨ Customize Your Demo Experience

Choose a friendly name for your AI assistant

The AI will reference this during the conversation

πŸ’‘ Please fill in both fields to start your personalized demo

Click to start your demo call

🎯

Natural Conversation

Speak naturally with our AI

πŸ“Š

Smart Analysis

AI analyzes sentiment & insights

⚑

Real-time

Instant response & feedback

What to Expect

Demo Scenario

The AI will conduct a customer feedback interview about a recent experience

Duration

Demo typically lasts 2-3 minutes with natural conversation flow

Powerful Features

Everything you need to collect, analyze, and act on customer feedback through intelligent voice conversations

Adaptive AI
πŸ€–AI Interview Agents

Adaptive conversational AI that follows up intelligently and drives outcomes.

Omnichannel
πŸ“‹Multi-Channel Access

Phone, web, click-to-call, QR, SIP + messaging triggers β€” always on.

Always On
⚑Automated Collection

Capture feedback hands‑free with continuous, structured gathering.

Fast Launch
βš™οΈRapid Setup & Integrations

Launch in minutes and connect to your stack with minimal effort.

Auto Insights
🧠Smart AI Analytics

Automatic sentiment, topic trends, intent tagging and actionable recommendations from every conversation.

Persona Control
🎨Deep Agent Customization

Configure voices, personas, tone, pacing, memory and behavioral goals.

More Capabilities

πŸ›°οΈ
Real-Time Events

Stream live conversation events to power automation and integrations.

πŸ“
Real-time Transcription

Get instant, accurate transcriptions of all voice interviews with speaker identification

🌍
Multi-language Support

Conduct interviews in multiple languages with native-speaking AI agents

🎨
Custom Branding

Personalize the experience with your company's branding and messaging

πŸ”—
CRM Integration

Seamlessly integrate with your existing CRM and customer support tools

πŸ“±
Custom Phone Numbers

Provision dedicated inbound numbers for branded experience.

⏱️
Configurable Call Durations

Set optimal interview lengths from quick 2-minute surveys to detailed 15-minute conversations. Our AI adapts to keep conversations engaging within your time constraints.

πŸ‘₯
Live Call Transfers

Escalate to a human agent seamlessly based on rules or intent.

🎀
Custom Agent Voices

Choose from a variety of natural-sounding AI voices or create custom voice profiles that match your brand personality and customer preferences.

Why Choose Fydback?

πŸš€

Quick Setup

Get started in minutes, not weeks. No complex integrations required.

🎯

Higher Response Rates

Voice interviews get 3x higher response rates than traditional surveys.

πŸ’‘

Deeper Insights

Capture nuanced feedback that text surveys miss through natural conversation.

How Fydback Works

Simple three-step process to start collecting valuable customer feedback through AI-powered voice interviews

1
πŸ€–Configure Your Agent

Customize your AI agent with specific tasks, personality traits, interview questions, and actionable outcomes for optimal results.

2
πŸ“žDeploy Your Channel

Generate phone numbers, QR codes, or enable web calls for customer access.

3
πŸ“ŠAnalyze Results

Review transcripts, sentiment analysis, and actionable insights from your interviews.

Get In Touch

Ready to automate interviews, research, and feedback collection? We're here to help you get started.

Get Started Today

Contact us to learn more about Fydback's AI-powered voice feedback platform

We'll never spam you. Unsubscribe at any time.